Jump Accessibility Statement

Last updated: 4th March 2024 

 

Jump is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. 

You should be able to: 

easily understand our content 

zoom in up to 300% without the text spilling off the screen 

view images and multimedia - including videos, animations and audio 

read text with good colour contrast 

skip to main content using a keyboard 

You can find advice on making your device easier to use on the AbilityNet website. 


Guidelines and Standards 

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people. 

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. 


How accessible is this website? 

We know some parts of this website are not yet fully accessible, for example:  

 

There is no inclusion of a sitemap  

There are no colour contrast options  

There are no options to change the text size.  

There are no other language alternatives  

Some images lack appropriate alt text or are missing 

There are colour contrast issues throughout the website 

 

Technical information about this website’s accessibility 

Compliance status  

 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 A standard, AA standard and AAA standard. 

 

Non-accessible Content 

 

A detailed audit of this website has been carried out and each page has been tested for the following areas. Each of these either directly or indirectly affect the accessibility of the website. 

 

Website Accessibility Errors Priority A 

Website Accessibility Errors Priority AA 

Website Accessibility Errors Priority AAA 

Website Accessibility Errors for Screen Readers 

Website Coding Errors that affect Search Engines 

Website Coding Errors (W3C Standards) 

Usability and Navigation Issues 

In addition, a thorough manual evaluation with disabled people of different aspects of this website has been undertaken. The content listed below is non-accessible on one or more website pages for the following reasons. 

 

Non-compliance with the accessibility regulations (WCAG 2.1) 

Priority AA 

 

WCAG 2.1 AA 2.4.5 Section 508 (2017) AA 2.4.5   

 

Provide information about the general layout of a site using a site map or table of contents. 

 

Disproportionate burden 

Not applicable. 

 

Content that’s not within the scope of the accessibility regulations 

 

AAA Standard 

Some pages have the following issues that fail the 'AAA' standard of the WCAG Guidelines. This is not currently a requirement but we include as it would be good practice to eliminate these in the future: 

 

WCAG 2.1 AAA 1.4.6  

Ensure that text and background colors have a 7:1 contrast ratio. 

 

WCAG 2.1 AAA 2.4.9   

Several links on a page share the same link text, but go to different destinations. 

 

WCAG 2.1 AAA F22   

Avoid specifying a new window as the target of a link with target=_blank. 

 

WCAG 2.1 AAA F84   

Link uses general text like 'Click Here' which doesn't explain link purpose. 

 

The following issues may occur with screen readers: 

 

JAWS 2018.1811.2   

Link text replaced by aria-label attribute doesn't work in some screen readers. 

 

How this website was tested 

This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A, level AA and AAA using a variety of software and extensive manual checking. 


What we’re doing to improve accessibility 

We plan to identify and fix issues, which fail the Web Content Accessibility Guidelines version 2.1 A and AA by 26/08/2024 

 

We will update the accessibility statement when issues are fixed or when we expect them to be fixed.  

Preparation of this accessibility statement 

The website was lasted tested on 15th of December 2023  

 

The test was carried out by Clive Loseby and his Team of Disabled Testers. Access by Design  

 

The full Audit, along with this Accessibility Statement, was prepared and produced by Clive Loseby, Access by Design. If you wish for a copy of the audit please contact us. 

 

Contact information 

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Jump website, please don’t hesitate to contact us. 

[email protected] // 020 7326 5055 

 

Authorised and approved on 4th March, 2024.